Terms of Use


This website is made available on the following terms and conditions. By using the website you accept these terms and conditions, which shall be interpreted according to English law and subject to the exclusive jurisdiction of the English courts.

2. Limitation of Liability
We exclude all warranties, express or implied relating to this website. This includes, but is not limited to, any implied warranty that the information it contains is accurate or up-to-date or is suitable for any particular purpose. We shall not be liable for any loss or damage suffered as the result of the use of this website any user does so entirely at their own risk.

We accept no responsibility for the accuracy of any information accessed or the quality or otherwise of any goods, services or advice which may be offered by third parties whose web sites you may link to via this web site. On no account will we be held liable for any loss or damage arising out of any use of any web sites linked to from this site.

Terms and Conditions of Use
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS RELATING TO YOUR USE OF OUR WEBSITES CAREFULLY. By using our websites, you are deemed to have agreed to these Terms and Conditions of Use. We reserve the right, at our discretion, to change, modify, add or remove portions of these Terms and Conditions of Use at any time. You should check these Terms and Conditions of Use periodically for changes. By using this website after we post any changes to these Terms and Conditions of Use, you agree to accept those changes, whether or not you have reviewed them. If you do not agree to these Terms and Conditions of Use, please do not use our websites.

We recommend that you always consult medical practitioner before following any complementary therapies if you have any symptoms of illness, any diagnosed ailment, or are receiving conventional medication or treatment for an existing condition. Do not cease conventional treatment or medication for any reason without consulting a doctor. Always in inform both your doctor and your complimentary medical practitioners of any treatment, medication or remedies, both conventional and complementary that you are taking, or intending to take. We shall not be held responsible for any claims relating to illness or ailments that are deemed to have possibly arisen as a consequence of reading any part, or all of the content provided in this or related web sites. The content is provided for general use, and maybe inapplicable, unsuitable or both to persons suffering from conditions diagnosed or not.

3. Links
These Terms and Conditions of Use apply only to www.foodintolerancetestbristol.co.uk, and not to the websites of any other company or organization. We may provide, or third parties may provide, links to other worldwide websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and does not endorse (and is not responsible or liable for) any content, advertising, products, or other materials on or available from such websites or resources. You further acknowledge and agree that, under no circumstances, will we be held responsible or liable, directly or indirectly, for any loss or damage that is caused or alleged to have been caused to you in connection with your use of, or reliance on, any content, advertisements, goods, or other resources available on any other website. You should direct any concerns with respect to any other website to that website’s administrator or Webmaster.

4. Third Party Services
You may order services, merchandise or other goods through www.foodintolerancetestbristol.co.uk from websites and organisations belonging to third parties, including the tests (“food intolerance tests” and “other labartory tests”) supplied by Cambridge Nutritional Sciences Ltd (collectively, the “Sellers”). All matters concerning the services, merchandise and other goods desired from the Sellers, including, but not limited to, purchase terms, payment terms, warranties, guarantees, maintenance and delivery, are solely between you and the Sellers. We makes no warranties or representations whatsoever with regard to any services, merchandise and other goods provided by the Sellers. You will not consider us nor will we be construed as a party to such transactions, whether or not we may have received some form of revenue or other remuneration in connection with such transactions, or be liable for any costs or damages arising out of, either directly or indirectly, you or any other person involved or related to the transactions.

5. Disclaimers of Warranties
please note the following important disclaimers of warranties: the services, content and materials on www.foodintolerancetestbristol.co.uk is provided “as is” out without warranties of any kind, either express or implied. We displayed, all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. We do not warrant that this site already function contained in this site will be uninterrupted or error-free, that defects will be corrected, or that www.foodintolerancetestbristol.co.uk or its servers are free of viruses or other harmful components.
Any service, content and material downloaded or otherwise obtained through the use of www.foodintolerancetestbristol.co.uk is done at your sole risk and you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such service, content or material.

6. Limitation of Liability
you expressly understand and agree that we shall not be liable for any direct, indirect, incidental, special, consequential, exemplary or punitive damages, or any other damages whatsoever, including but not limited to, damages for loss of profits, Goodwill, use, data or other intangible losses (even if we have been advised of the possibility of such damages), arising out of, or resulting from, (A) the use or inability to use www.foodintolerancetestbristol.co.uk site; (B) the use of any content or other material on this site already website or websites linked to www.foodintolerancetestbristol.co.uk, (C) the cost of procure months of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from www.foodintolerancetestbristol.co.uk; (D) unauthorised access or alteration of your transmissions or data; (E) any other matter relating to www.foodintolerancetestbristol.co.uk. In no event shall our total liability to you for all damages, losses, and courses of action (whether in contract, tort (including, but not limited to, negligence), or otherwise), exceed the amount paid by you, if any, for accessing our websites. If you are dissatisfied with any portion of www.foodintolerancetestbristol.co.uk, or with any of these terms and conditions of use, your sole and exclusive remedy is to discontinue using www.foodintolerancetestbristol.co.uk.

7. Governing Law and Other Miscellaneous Terms
These Terms and Conditions of Use shall be governed by and construed in accordance with the laws of the United Kingdom, without giving effect to any principles of conflicts of law. You agree that any action at law or in equity arising out of or relating to these terms shall be filed only in the Courts of the United Kingdom and you hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action. If any provision of these terms shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of any remaining provisions. This is the entire agreement between you and us relating to the subject matter herein. These Terms and Conditions of Use may be modified only by our posting of changes to these terms and conditions, or by writing signed by both parties. Each time you access www.foodintolerancetestbristol.co.uk, you will be deemed to have accepted any such changes.

8. Order Confirmation
When you send your order over the internet, we will send you an order confirmation by email. All order confirmations will be sent on or before (but no later than) delivery of your sample collection pack.

9. ShippingAfter your payment has been processed we will forward you the necessary Sample Collection Pack. This should be dispatched within 5 working days depending on stock. All despatch dates quoted are approximate only. All shipments are sent first class or by courier. No specific times will be allotted to delivery.

It is the express responsibility of you to inspect your order immediately upon delivery. You shall notify us within 7 days of delivery in respect of any damage to the sample collection pack(s), shortfall or incorrect specification being delivered. If you do not notify us within 7 days following delivery, the order received shall be deemed in accordance with the order placed by you and completely satisfactory

10. Delivery of your test results
We aim to deliver your Test Results within 10 working days of receipt by Cambridge Nutritional Sciences Laboratory of your returned sample(s). If the laboratory is unable to deliver your Test Results within 30 days, we will contact you using the means by which your order confirmation was sent, giving you details of the likely delivery date and giving you the option to cancel your order if you would rather not wait. If you decide to cancel your order, we will issue a refund of the full price of the Test(s).

11. Sample Retention Policy
Serum and Plasma samples are stored frozen and retained for a period of 1 month, in accordance with the Royal College of Pathologists Guidelines. Additional testing or retests will only be performed upon specific request by the client. Samples will be disposed of after this period by incineration.

12. Order Cancellation and Refund
All orders may be cancelled and refunded prior to the issue of the sample collection pack(s) or Home Test Kit(s).

Under the Distant Selling Regulations you may cancel the order within 14 days following the date it was received. To do this you must notify us by email informing us that the order is being returned under the “14 day cooling off period”. A refund will be made within 30 days of receiving the cancellation request. Further details of the Distant Selling Regulations can be found at: https://www.gov.uk/online-and-distance-selling-for-businesses/overview

Refunds will not be given after the sample collection pack(s) or Home Test Kit(s) has been used.

GENERAL HEALTH WARNING: The information and advice provided by www.foodintolerancetestbristol.co.uk is not intended as a substitute for medical advice. Any person suffering from conditions requiring medical attention, or who have symptoms that concern them, should consult a qualified medical practitioner.